Miltoun House

Registered Manager

Jackie Corner

My life as a service manager as been a little bit of an roller coaster the last 3 and half years. I am 56 years old female but came into this service 2013. I was currently employed with the company Marran as a deputy manager learning the ropes slowly with the current manager at that time in the service. But early January 2018 the service manager took ill so I had to step into his position fast only expecting to do the role for a coupe of months on his return, but unfortunately he didn’t return he passed away so I was thrown into the deep end very quickly and learnt the role that I now do daily basically on my own with on small amounts of knowledge of responsibilities of the mangers role. When I look back at my last years I can see that I have developed skills and knowledge that I wasn’t aware of as my time of the deputy role. In august 2018 the company was purchased by Fair homes/ Adjuvocare and we have encountered many problems and issues over the last three years within the service but will the support of a valued staff team we have got by and hopefully now at the end of a long journey of changes the service as encountered. When I started my journey into care sector 12 years ago I faced a lot of challenges in my various work roles within care starting off in the community doing domiciliary care which I loved every minute of the role, but decided I needed more challenges so I went into complex care where I cared for a young individual on a life support machine this is where I learnt lots of knowledge and skills within this role and felt very appreciated that I had been given this chance but as I learnt about different structures of care needs I came more interested in mental health this led me to make a decision to move into mental health this led to me to obtaining two job position with two different service one of them was the job position I took led me to Miltoun house which I have worked for the last 8 years supporting individuals with mental health and learning disabilities I love the challenges that we encounter on a daily basis this job role is very rewarding I look forward to coming into the service each day. The service  started off in 1989 as residential care service we have 3 services Miltoun house, arran house, Brunswick House all offering support to individuals with every day tasks supporting these individuals to achieve goals in life and just recently we went through a de-registration process we are now a supportive living unit these changes happened in February 2021 this as made a massive change to how we deliver the support to each individuals within our 3 services.