Care and support

When someone is referred to James Burns House, they will meet with our expert team, who will carry out an in-depth assessment of their needs in discussion with family and significant others, social services, past care staff and professionals. From physical and mental health support to their wishes, needs and desires, we ensure that they can live their life to the fullest.

Our staff members are trained to provide personal and emotional support. An in-house activities coordinator gets to know the residents to create a programme for each person. This can be 1:1 or group sessions.

Environment and Facilities

• James Burns House is fully accessible with wide corridors, wide doors and disabled parking.
• The home is split into two units, with two lounges, dining rooms and kitchenettes to make the environment feel warm, welcoming and homely.
• Each room is equipped with a sink, and a call bell system.
• Residents have access to a computer suite, with Wi-Fi available to most of the home.
• The home has a beautiful, large, landscaped garden where we often hold activities and social events.

Our Residents

Residents are often referred to us from hospitals.

On admission, a dedicated team member shows them around, introduces them to staff members and other residents and makes sure they settle in happily.

Our team has extensive experience with medication administration, tissue viability management and the provision of end-of-life care. The full-time support we provide is flexible and designed to help build skills, inspire confidence and encourage people to live more independently.

We commit every resident for them to live their best life. Some residents may not wish to take part in group activities in which case we provide 1-to-1 sessions. Our team is highly skilled in finding out about interests and passions, so everyone’s life is filled with meaning and joy.

Empowerment and self-advocacy are important to maintaining a quality of life. Our team enables residents to retain control over their lives and increase their motivation.

Our Team

Our team is highly skilled in providing personal care and physical and mental health support to residents. We also have an activities coordinator, catering and domestic support.

Our team leaders ensure that our care is of high quality, our staff are highly trained, and residents and their families are well-cared for.

This includes personal care, health & wellbeing programmes, community engagement, enablement, volunteering and activities and respite packages.

Funding

Social services usually fund residents living in James Burns House. We can admit residents from any of the neighbouring areas including Hampshire, Dorset, Christchurch, Bournemouth and Poole and further afield from any part of the country.