Our Story

Overseen by four directors with more than 60 years’ experience in the NHS mental health and business sector, we are a leading social care provider offering supported living services for people with complex mental health needs. Our goal is to help people live independent lives through the delivery of bespoke care packages, backed by supported housing options.

All four of our directors are Registered Mental Health Nurses (RMN) and we employ additional RMN and Occupational Therapists to better manage often complex referrals, including referrals from inpatient settings, low and medium secure settings, prisons and from within the local community. Our nurse-led service allows for a greater understanding of mental health issues and medication requirements, and this enables us to manage people with higher risk needs.

Given our RMN status we often attract healthcare funding to provide support for people who are subject to section 117 aftercare, following compulsory detention to hospital under Section 3 MHA. For adults with severe and enduring mental illness, we aim to facilitate discharges from hospital, with referrals undertaken by our RMN team.

At SIS (Solutions in Service), we adopt a holistic approach to supporting individuals in all aspects of community living; we promote recovery and growth; and we help individuals to develop their own living skills, with support as they transition into more independent living. When providing homes, we secure tenancies in the name of the individual, then offer support to ensure each tenancy is maintained and all daily support needs are met.

Our Ethos

At SIS (Solutions in Service), we adopt a holistic approach to supporting individuals in all aspects of community living, an approach that gives consistency and resilience to each and every individual we support. It is through these two, mutually-reinforcing principles, that individuals can thrive – recognising the skills they hold, the value they bring, and the opportunities their life moving forward can have.

Who we support

SIS specialise in supporting adults with complex mental health needs such as Schizophrenia, bi-polar disorder, depression and anxiety. This includes clients:

  • With a primary Mental Health diagnosis and subject to CPA . The expectation is that they have a designated care-coordinator within the Community Mental Health Team.
  • Who are subject to one, or a combination of, Community Treatment or Section 117 Aftercare Order,  MAPPA and Ministry of Justice restrictions such as 37/41.
  • With extensive risk histories and a history of poor engagement and concordance with medication.
  • With dual diagnosis such as personality disorder, learning disability, drugs and alcohol (Primary MH diagnosis.

Our approach

We place emphasis on an individual’s potential for recovery and development, breaking down the barriers and restrictions that people with complex care needs often face. Delivered via bespoke care-package planning, this work includes:

Supported Living

Built upon Active Support principles, our Supported Living approach provides individuals with the opportunity to lead the life they want to lead.

Our support focuses on what is important to the individual – at home, at work and in the community. It centres around the things they want to do in life and what is important for them – for example, keeping safe and healthy.  Effective communication is central to the way we work. By listening carefully to what people say through their words or behaviour, we ensure that our support matches their needs.  Our staff are supported by national specialists in best practice, inclusion, and health and safety. This ensures that expert advice is always on hand.

Specialist staff

All four of our directors are Registered Mental Health Nurses (RMN) and we employ additional RMN and Occupational Therapists to better manage often complex referrals, including referrals from inpatient settings, low and medium secure settings, prisons and from within the local community.

The approach embeds in-depth understanding of mental health issues and medication requirements at every level of service (all staff must be hold a minimum QCF Level 2 qualification) esnuring consistency and quality of approach.

Flexible response

Service provision is designed to be reflexive to changes in need, to include increased capacity demands. This is achieved by staffing services to 110% of need, meaning we always have additional human resources available to be adding in to service provision as and when required.

Support networks

We are experts at working in partnership, vital in supporting the wide-ranging  challenges faced by individuals with signifincant mental health needs.

Led by our service managers, with clinical and management support provided as needed by the SMT and regional staff, the model means individuals receive integrated pathway support – reducing duplication of activity and enhancing the range of progression opportunities (e.g. future accommodation options, employment) available to them in their recovery / rehabilitation journey.

Find your local services

      Meet The Team

      Collin Doran

      Managing Director - SIS

      Emma Doran

      Director of Clinical Operations

      Adam Mullin

      Director of Business Development

      Sarah Mullin

      Operational Director / Clinical Lead